Teller's Duty news & patch notes

Hotfixes

• Fixed an issue where the day's timer would reset from the beginning when interacting with a story-related customer

• Fixed an ongoing issue with Alfred's mailbox displaying incorrectly

• Fixed a bug where decoration items would duplicate or appear in excess after loading a saved game

Thank you for reporting these issues so quickly!

Teller's Duty is Now Available on Mac!

We are excited to announce that Mac users can now officially play Teller's Duty! Thank you for your patience, and we hope you enjoy your shifts at the bank.

Alongside the Mac release, we also have a new patch for all platforms. Here are the details for this update:

Adjustments & Additions

• Disabled the clock timer during interactions with story-related customers so players can better focus on the narrative

• Added UI information to clearly show when your salary is increased or decreased

• Adjusted the daily rule text to make the instructions clearer for players

• Updated the localization text for Amelia's book

• Adjusted the newspaper event headline regarding the ex-convict

• Tweaked and improved various character dialogues

Fixes

• Fixed a bug that caused inventory items to duplicate when loading a saved game

• Fixed an issue where some players were still getting stuck during certain cutscenes

• Fixed an issue with weapon reloading in the Night Market

Thank you as always for your feedback and bug reports!

Fixes

• Fixed an issue where some players would get stuck during cutscenes

• Fixed a logic bug that prevented players from properly unlocking the 1000 Tickets achievement

• Fixed a softlock/stuck issue during the Day 21 cutscene

• Fixed a visual issue where too much cash appeared on the table during a specific customer interaction

• Fixed a visual bug where unpacked boxes remained visible during a certain event

• Fixed an issue to prevent button spamming on the dialogue box when resuming a day

• Fixed a minor pronoun typo in the dialogue

• Fixed an issue where text formatting tags were visible in a character's dialogue

• Fixed a bug where the audio tape music would keep playing after pressing stop and hiding the UI

• Fixed an issue where the fax system incorrectly treated wrong customers as correct

Adjustments

• Adjusted forced pop-up messages to feature a black background and disabled the reject button during these sequences

• Added a helpful reminder notification for when the counting machine becomes functional again

• Adjusted the timing of a certain character's message to appear on an earlier day for better narrative flow

Fixes

• Fixed a bug in the tutorial where the transaction slip type was incorrectly displayed

• Fixed an issue where Layla would get stuck on Day 16

• Fixed a bug that caused a QTE to incorrectly continue running after failing a specific story event

• Fixed a softlock bug that occurred if players skipped a dialogue or action right before the next UI appeared

• Fixed missing localization text on Day 6 and Day 30

Adjustments

• Rebalanced the expense costs during the adjustment phase

• Changed the progress bar color during the Bank Heist to white

• Capped the game's frame rate to 60 FPS to improve performance stability

• Implemented potential fixes for a bug that prevented some users from launching the game

We finally made it. The bank is officially open for business!

Teller's Duty is OUT NOW!

Creating this game over the past year and a half has been a wild ride for our small team. We set out to build an experience where every single bill you count and every document you stamp feels heavy with consequence. Seeing that vision finally become a reality today is a surreal feeling.

To celebrate launch day, the game is currently 20% off.

We are also thrilled to confirm that Teller's Duty is Steam Deck Verified from day one! All the tactile mechanics translate perfectly to a handheld, so you can take your shift with you wherever you are. For our console friends, we are also live right now on Xbox One, Xbox Series X|S, and the Microsoft Store.

You're going to meet a lot of people in Kertasia. You'll face tough choices, endless paperwork, and the heavy burden of trying to survive under a harsh regime. We can't wait to see what kind of teller you become.

Thank you so much to everyone who has supported us along the way. If you enjoy the game, leaving a Steam review is the absolute best way to help our studio grow.

Good luck on your first shift!

HISCORY STUDIO TEAM

Hello everyone!

We are incredibly excited to finally share the news you've all been waiting for. Teller's Duty is officially launching on June 12, 2026! Getting this game to the finish line has been a massive journey, and we cannot wait for you to experience the full game.

To celebrate this milestone, we’ve just premiered our brand-new Release Date Trailer.

Watch the Release Date Trailer:

Available Platforms At launch, Teller's Duty will be available on:

• PC (Steam, Microsoft Store)

• Xbox Series X|S

• Xbox One

A Massive Thank You & How You Can Help We want to deeply thank everyone who has supported us, played our previous demos, and shared our game. Your feedback has been instrumental in shaping Teller's Duty.

If you are excited about the game, the absolute best way to support us right now is to Wishlist the game. It helps us get visibility on Steam and ensures you don't miss the launch discount!

See you at the counter on June 12th!

Hello everyone!

We’ve released a new content update for the Teller’s Duty demo, bringing new story elements, visual improvements, gameplay polish, and localization updates to improve the overall experience. We are also thrilled to announce that this update goes live alongside our participation in The Storyteller Festival 2026, hosted by Two and a Half Studios!

📖 New Narrative Content & Visual Improvements

• Updated Intro & Story Presentation

  • Added a new Day 1 intro cutscene.

  • Improved the opening sequence for a stronger first impression.

  • Added subtle narrative and environmental details to enhance immersion.

• World & Environment Updates

  • Added a new rain weather system.

  • Updated and decorated window visuals.

  • Improved overall UI presentation and visual polish.

🛠️ Gameplay Improvements & New Features

• Gameplay Enhancements

  • Improved smoking gameplay interactions.

  • Polished tape audio player functionality.

  • Updated daily summary presentation.

• New Feature – Customer Book

  • Added a new Customer Book feature for better information tracking and clarity.

• Pet Feature Update

  • Improved pet interactions and related features.

• UI Guide & Manual Book Polish

  • Refined the in-game guide and manual book experience.

  • Improved readability and usability across menus and UI elements.

🌏 Localization Update

The demo now supports:

• Simplified Chinese

• Traditional Chinese

• Japanese

• Korean

We’ve also improved translation consistency across UI, documents, and dialogues.

🔊 Audio Improvements

• Enhanced intro cutscene audio.

• Improved ambient sounds and overall audio immersion.

🐞 Bug Fixes & Stability Improvements

• Soft-lock & Gameplay Fixes

  • Fixed several issues where players could become stuck in specific situations.

  • Improved gameplay flow and interaction stability.

• Dialogue & Interaction Improvements

  • Fixed duplicated dialogue lines.

  • Improved conversation flow and event consistency.

• Save & General Stability

  • Improved overall save/load reliability.

  • General polishing and backend improvements for smoother gameplay.

Thank you for playing and supporting Teller’s Duty!

Hi Tellers!

We’ve just rolled out a fresh update for the demo. Thank you so much for playing, sharing feedback, and reporting bugs. It really helps us polish the game!

Here’s what’s new in this version:

• \ You can now customize your cat’s name

• \ Smoother animations when switching menus

• \ Redesigned some main menu interface

• \ Added window-opening animation before starting a transaction

• \ Steam achievement "Expelled"

• \ ID card stamp wrong validation

• Other minor bug fixes to improve your teller experience

We’re also excited to share that Teller’s Duty is joining the Cat Awareness Feline Sale on Steam 2025, Sep 9 - Sep 19 2025, hosted by Devcatgames!

We’re also happy to announce that Teller’s Duty has been selected as one of the Top 40 SEA Game Awards Finalists 2025 at Level UP KL, hosted by MDEC! (source)

That’s all for now! Keep an eye out for the next update

See you at the counter,

Hiscory Team

Bug Fixes & Improvements

• \ Improved UI Animation

• \ Optimized several in-game assets for better performance.

• \ Fixed Steam Achievement

• \ Fixed audio setting bug

• \ Fixed cats disappearing when loading the game

• Fixed several bugs

Bug Fixes & Improvements

• \ Improved and added new sound effects for gameplay.

• \ Added achievement system for the demo version.

• \ Implemented auto money addition/removal when holding the add/remove button.

• \ Introduced a mailbox system.

• \ Optimized several in-game assets for better performance.

• \ Balanced some dialogue lines to better fit the context.

• \ Adjusted work hours for each day.

• \ Tellers can now schedule appointments with customers.

• \ Forged documents for added challenge

• \ Health system now functions correctly.

• \ Expense system now works as intended.

• \ Fixed issue where the same customer appeared multiple times in a day with repeated dialogue.

• \ Fixed various minor bugs and issues.

• \ Fixed deposit bug on day 2

• \ Fixed withdraw limit on day 6

Bug Fixes & Improvements

• Manual Count.
• Audio Tape, You can now freely switch songs while working.
• Dynamic Transaction, Customer errors are now dynamic and unpredictable, even the developers can’t anticipate what mistakes might come next.
• Dynamic light/sun – experience morning and afternoon ambiance as the lighting adapts naturally. {STEAM_CLAN_IMAGE}/45447888/82fc15bfe6c600abe6ab69edf8121cbc2ed9a513.gif
• Enhanced document UI—more readable.
• A pointer grab is now available when interacting with grab-able objects..
• More characters and additional transactions added.

• Improved some UI.
• Adjusted some customer dialogues.

• Fixed some minor bugs.

Bug Fixes & Improvements

• Multi-preview document feature added.
• A new mini-game has been added.
• Health system added for both the teller and the cat.
• Enhanced document UI—more readable and mobile-friendly.
• More characters and additional transactions added.

• Refactored all system code for improved stability.
• Improved notification UI tutorial for the money drawer.
• Adjusted the position of interactable objects on the teller desk during the end-of-day summary.
• Adjusted some UI

• Fixed incorrect date issue when returning to the main menu and resuming gameplay.
• Fixed invalid transaction validator issue (teller received a warning when it should have been valid).
• Fixed some minor bugs.

Bug Fixes & Improvements

• Added "Tick Tock" sound effects for the clock.
• Audio is now muted when the game is paused.
• The game now pauses when the application loses focus.

• Improved dialogue background for better text readability.
• Changed some background music.
• The clock timer now runs 50% slower in dialogue mode to give players more time to read.
• Sync Date Format in Calendar

• Fixed date format in game settings.
• Fixed cutscene transition bug.
• Fixed several minor bugs.

Bug Fixes & Improvements

• Date format setting at initial setting & game setting.
• Language setting at the initial setting.
• Skip Cutscene and Skip Tutorial Feature.
• Day information screen before the day starts.

• Some Brief Rules updated.
• Some gameplay rules tweaked.

• Sometimes wrong date/time in Day 2 fixed.
• Balance not updated when day summary shows fixed.
• Some minor bugs fixed.